‘Slandering, Harassing Customers’: FCCPC Reveals Plan To Delete Digital Money Lending Apps From Playstore

The federal Competition and Consumer Protection Commission, FCCPC revealed it has warned that they would reach out to Google to permanently delete digital money lending apps harassing and slandering customers from its Play Store.

Babatunde Irukera, who’s the Chief Executive Officer, CEO made this announcement, during an interview on Arise TV on Tuesday, the 11th of July, 2023.

Irukera said that while these digital lenders are welcome to do business in the country, those that harass their consumers will be dealt with promptly.

He said,

“Our concern is if these lenders we’ve approved are still doing it (harassing customers), even if they do it just for once, we will permanently delete them from the Google Play Store. As we discover them, we go after them.

“There are things they can do wrong where they will be given a second chance but with respect to harassing consumers or defamatory messages, there will not be a second chance.”

Furthering his thoughts on the debt recovery, Irukera added;

“Most of the people who are failing to pay back these loans are chronic borrowers. So, if you have a problem of paying back your obligation, you should not have the opportunity to borrow again.”

“But people who truly have a problem and have failed to make a payment or do not fail to make a payment should not be subjected to the inconvenience, the aggravation and frustration that accompanies these defamatory messages.”